Privacy Policy

Information we collect

When you submit an enquiry or consultation request, we collect the information you choose to provide. This may include your name, company name, email address, phone number or Telegram username, preferred consultation language, the service you are interested in and a short description of your matter.

We also receive limited technical information sent by your browser, such as the page you submitted from and your user agent, which helps us respond to and secure enquiries.

How we use your information

We use the information you provide solely to respond to your enquiry, to confirm the scope, format and fee of a paid consultation, and to communicate with you about your matter.

We do not sell your information, and we do not use it for automated decision-making or profiling.

How your submission is transmitted

Consultation requests submitted through this website are delivered to our internal messaging channel to allow us to respond promptly. Your submission is transmitted securely and access is limited to authorised personnel.

Legal basis for processing

We process your information on the basis of your consent and our legitimate interest in responding to enquiries and providing our services. You may withdraw your consent at any time by contacting us.

Data retention

We retain enquiry information only for as long as necessary to respond to your matter and to meet legitimate business and legal requirements, after which it is deleted or anonymised.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To exercise any of these rights, please contact us using the details provided on this website.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact M.S. Insight Solution using the phone number provided on this website.